Privacy Policy (Bahrain)

 

Legal & Disclaimer

The following terms apply to all use of this website. By entering the website, acknowledgment and acceptance of these terms is granted. These terms are subject to change by this company at any point at our discretion, without prior warning. Accessing the website after any implemented changes constitutes acceptance of such changes. We, therefore, encourage you to view current terms and conditions every time you access this website.

 

Website Terms and Conditions

 

  • Intellectual Property

You accept and agree that all content and materials accessible on the site are fully protected by copyrights, trademarks, service marks, patents, trade secrets or any additional proprietary rights and laws that may apply. Unless granted permission by this company, you agree not to sell, license, rent, alter, distribute, copy, reproduce, communicate, publicly display, publicly perform, publish, adapt, edit or create derived works from any material or content featured on the website. Reproduction, copying or redistribution any design elements or material is strictly prohibited for commercial purposes, unless granted express written permission by this company. For information on having any special requests to this nature granted, please contact us at 087 353 2550.

 

  • Third Party Website References

This site may link to third party websites that may contain information or material that could be found inappropriate or offensive. As these websites are not under the control of this company, you acknowledge that we are not responsible for the accuracy, copyright compliance, legitimacy, decency or any other content aspect on third party websites. Including such link or links does not imply endorsement or association of any third party website that may be referred to on the website.

 

  • Contact Information

To get in contact with our team, you can email us using the contact details on the website.

 

  • Disclaimer of Warranties

All type of material, information, software, products, offers and services provided thro

  • ugh the website (the "content") is provided as it stands and as it is available for your usage. The content is provided without any warranties, whether direct or implied, including, but not limited to, inferred warranties of merchantability, suitability for specific purposes or non-infringement. This company and its agents do not certify that the content is precise, reliable or exact; that the website will be available at any particular time or location; that any flaws or errors will be amended; or that the content is free of viruses or similar components. Using this site falls solely at your own risk. As certain jurisdictions do not permit the exclusion of certain warranties, these exclusions may not apply to all users.

     

     

    • Limitation of Liability

    Under no circumstances shall this compaany or its agents be liable for any direct, indirect, punitive, incidental, special, or consequential damages that result from the use of, or inability to use, this site. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damage. Because some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, our liability in such jurisdictions shall be limited to the extent permitted by law.

    1. Upon a request, you agree to defend and assure this company and its affiliated companies, as well as its employees, contractors, officers and directors from all liabilities, claims, and expenses (including legal fees) that arise from the misuse of this website.
    2. Severability and Integration

     

    Unless stated otherwise, this agreement comprises the entire agreement between you and this company in regards to the website, and takes precedence over all prior or concurrent communication between you and this company in relation to the website. If any part of these Terms of Use is determined unsound or unenforceable, that part shall be interpreted in a manner consistent with appropriate law, to reflect the original intentions of all parties as closely as possible, and the remaining parts will continue in full force and conclusion.

     

    • Jurisdiction

    These Terms of Use are governed by and interpreted in accordance with South African law. You hereby consent to obligatory arbitration in South Africa to resolve any disputes that may arise under these Terms of Use.

     

    Contact us

    If you have any questions, please contact us at:

    Almoayyed Motors Bahrain.

    Address: Ford Complex, Bldg-862, Sh.Jaber Al Ahmed Subah Highway,

    Al Aker, Sitra – 623

    Kingdom of Bahrain.

    Telephone Number: 00973 17737373

    Mobile Number: 00973 39510567

    Email: prem.kumar@almoayyed.compradeep.kumar@almoayyed.compalaniappan.seeni@almoayyed.com

     

  • Privacy Policy (Iraq)

     

    This privacy policy sets out how Ford uses and protects any information that you give Al-Kasid Commercial Agencies Co. Ltd. when you use this website and submit your personal information. This Privacy Policy sets out our policies on the management of personal information - that is, how we collect personal information, the purposes for which we use this information, and to whom this information is disclosed.

    Al-Kasid Commercial Agencies Co. Ltd. is committed to responsible privacy practices and to complying with Iraq law. Our respect for our customers' privacy is paramount. Al-Kasid Commercial Agencies Co. Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

     

    What is personal information?

    Personal information is information that could identify you. Examples of personal information include your name, address, telephone number and email address.

     

    What types of personal information does Al-Kasid Commercial Agencies Co. Ltd. collect?

    The types of personal information Al-Kasid Commercial Agencies Co. Ltd. collects from you depend on the circumstances in which the information is collected:

    • Al-Kasid Commercial Agencies Co. Ltd. may collect contact details including your name, address, email address and phone and fax numbers.
    • Where relevant, Al-Kasid Commercial Agencies Co. Ltd. may also collect your driver’s license and registration details, date of birth or age group, occupation, gender, information about your vehicle (including its number plate and vehicle identification number), answers you provide to questions we ask and other information in relation to your dealings with us (such as types of vehicle purchased and replaced and repair/service history).
    • When using our website (“Site”), we or our third party service providers may collect site usage information such as the IP address you are using, the name of your Internet service provider, your browser version, the Site that referred you to us and the next Site you go to, the pages you request, the date and time of those requests and the country you are in. Except where you provide it to us via the Site, we do not collect personal information such as your name, mailing address, email address or phone number when you are browsing our Site.
    • We do not generally require customers to disclose any sensitive data or information (e.g. details of race, religious beliefs, bank details, financial information, sexual orientation, health information etc.) to us. If you do provide sensitive data or information to us for any reason (for example, if you provide us with information about a disability you have), you consent to us collecting that information and to us using and disclosing that information to Ford, Ford Credit, Ford Motor Private Limited and any of their holding, subsidiaries and other affiliate Companies across the world (Collectively refereed as “Ford”:) and/ or third party services provides (within Iraq or outside Iraq) appointed by us or Ford for the purpose for which you disclosed it to us and as permitted by Iraq laws
    • In addition to the types of personal information identified above, Ford may collect personal information as otherwise permitted or required by Iraq law.

    How do we collect your personal information?

    Niva Ford collects personal information to provide products and services” required by you and it can be collected in number of ways.

    • directly from you when you provide it to us or our customer relationship center
    • when you purchase Ford products or services;
    • when you use our Site or when you deal with us online (including through social media);
    • via our market research agencies;
    • when you enter a competition or promotion or marketing campaign;
    • from publicly available sources;
    • from our group or related companies; and

     

    For what purposes do we collect, use and disclose your personal information?

    The purposes for which we use and disclose your personal information will depend on the circumstances in which we collect it. Whenever practical we endeavor to inform you why we are collecting your personal information, how we intend to use that information and to whom we intend to disclose it at the time we collect your personal information.

    We may use or disclose your personal information:

    • for the purposes for which we collected it (and related purposes which would be reasonably expected by you);
    • for other purposes to which you have consented; and
    • as otherwise authorized or required by law

    In general we collect, use and disclose your personal information so that we can do business together and for purposes connected with our business operations.

    Some of the specific purposes for which we collect, use and disclose personal information are as follows:

    • to facilitate your request for a brochure or test drive, to add you to a mailing list or to respond if you request information (including via the Ford Site or via an email you send to us);
    • to record and maintain the details of your purchase of a Ford vehicle for warranty purposes or your purchase of a " Ford Solutions" product or service for administration purposes;
    • to keep track of the repairs and servicing of your Ford vehicle by Dealers;
    • to facilitate the provision of roadside assistance and other services you acquire from us, 
    • to inform you in the event of a field service action, for example a recall, affecting your Ford vehicle;
    • to issue service reminders;
    • to improve Ford products and services;
    • to contact you (directly or through our service providers and marketing research agencies) to obtain your feedback and to find out your level of satisfaction with Ford products and services through surveys;
    • to report to and evaluate our performance;
    • to verify your identity;
    • to facilitate your entry and participation in a competition or campaign or trade promotion;
    • to provide goods or services to you or to receive goods or services from you;
    • to address any issues or complaints that we or you have regarding our relationship; and to contact you regarding the above, including via electronic messaging such as SMS and email, by mail, by phone or in any other lawful manner. 
    • to consider you for a job or other relationships with us;

    We may also use and disclose your personal information for the purpose of direct marketing to you where you have consented to us doing so; or it is otherwise permitted by law.

     

    What happens if you don't provide personal information?

    Generally, you have no obligation to provide any personal information requested by us. However, if you choose to withhold requested personal information, we may not be able to provide you with the products and services that depend on the collection of that information. As an example, if you did not provide the personal information requested on your new vehicle purchase, we would be unable to notify you directly of a product recall affecting your vehicle.

     

    To whom do we disclose personal information?

    We may disclose your personal information to following Ford, Ford Credit, Ford Motor Private Limited and any of their holding, subsidiaries and other affiliate Companies across the world (Collectively refereed as “Ford”:) or Ford appointed third parties or our appointed third parties located within Iraq or outside Iraq in connection with the purposes described in this Privacy Policy. This may include disclosing your personal information to the following types of third parties:

    • to Ford and Ford’s appointed third parties or service provides such as (including mailing houses, marketing agencies, insurance providers, credit card payment authorization, trend analysis, market research site and data hosting providers and other IT suppliers);. 
    • to other Ford authorized Dealers;
    • our group or related companies;
    • our contractors or service providers (including mailing houses, marketing agencies, insurance providers, credit card payment authorization, trend analysis, market research site and data hosting providers and other IT suppliers);
    • other persons who perform services for, or in connection with, us (including to facilitate the delivery of purchases, to provide roadside assistance, for electronic direct mailing, for credit card payment authorization, for trend analysis, for market research, for promotions and for the provision of statistical sales information to industry bodies);
    • companies who may use your personal information in order to tailor electronic advertising to you (e.g. on a Site page or Facebook) in relation to Ford products and services;
    • our accountants, insurers (including those that provide extended warranties), lawyers, auditors and other professional advisers;
    • any third parties to whom you have directed or permitted us to disclose your personal information;
    • Statistical information about sales to industry bodies. This may comprise data collected about you and other customers to form aggregate results but we will not provide any information that identifies you as our customer;
    • third parties that require the information for law enforcement or to prevent a serious threat to public safety; and
    • if you are an a prospective employee, to our medical service providers for any medical assessments or in relation to any health or safety incidents and to HR related service providers (e.g. for background checks, screening or aptitude testing);
    • Otherwise as permitted or required by law.

    Where we disclose your personal information to third parties we will use reasonable commercial efforts to ensure that such third parties only use your personal information as reasonably required for the purpose we disclosed it to them and in a manner consistent with the applicable laws of Iraq

    If you post information to certain public parts of our Site or to our social media pages, you acknowledge that such information may be available to be viewed by the public. You should use discretion in deciding what information you upload to such sites.

     

    Does personal information leave Iraq?

    Ford, Ford’s appointed third party service provide and our appointed third parties to whom we disclose personal information may be located outside Iraq. The countries in which these third parties are located will depend on the circumstances. In the ordinary course of business we commonly disclose personal information to parties located in the United States, China and Singapore. If your information is transferred overseas it will remain subject to strict security safeguards. For further information regarding handling of your personal information or to request a copy of our's privacy policy or information we hold about you, you may email us at ocadmin@ford.com

     

    What happens if you don't provide personal information?

    Generally, you have no obligation to provide any personal information requested by us. However, if you choose to withhold requested personal information, we may not be able to provide you with the products and services that depend on the collection of that information. As an example, if you did not provide the personal information requested on your new vehicle purchase, Ford would be unable to notify you directly of a product recall affecting your vehicle.

     

    How do we protect personal information?

    At all times, we take great care to ensure your personal information is protected from unauthorized access, use, disclosure or alteration. We endeavor to ensure that our employees are aware of, and comply with, their obligations in relation to the handling of personal information. Only properly authorized employees are permitted to see or use personal information, even then, only to the extent that it is relevant to their roles and responsibilities. Your personal information will not be sold to any third party for that third party's unrelated independent use. Further, we will not share your personal information with any organizations, other than those engaged by us to assist us in the improvement of our products and services (as described above).

     

    What about information you provide in job applications?

    If you submit a job application, we will use the information provided by you to assess your application. We may disclose the information contained in your application to contracted service providers for purposes such as screening, aptitude testing, medical testing and human resources management activities. As part of the application process, you may be required to complete a pre-employment health questionnaire. In certain circumstances, you may also be asked to undergo a pre-employment medical assessment. In that case, you will be asked to give specific consent to disclose your questionnaire to its service providers for the purposes of arranging the medical assessment and for the relevant service providers to disclose the results of the assessment. If you refuse to provide any of the information requested, or to consent to the disclosure of the results of your medical assessment, we may be unable to consider your application.

     

    Is the personal information we hold accurate?

    We endeavor to maintain your personal information as accurately as reasonably possible. However, we rely on the accuracy of personal information as provided to us both directly and indirectly. We encourage you to contact us if the personal information we hold about you is incorrect or to notify us of a change in your personal information.

     

    How can you access or correct the personal information we hold about you?

    Wherever possible and appropriate, we will let you see the personal information we hold about you and correct it if it is wrong. If we do not allow you access to any part of the personal information we hold about you, we will tell you why.

    If you wish to obtain access to your personal information held by us, or to request us to correct any errors in that information, please contact us.

     

    Who should you contact if you have concerns about our handling of personal information?

    If you have any queries or concerns about the manner in which we have handled your personal information, please write to us. We will send you written acknowledgement of your correspondence. We will investigate your query or concern and will advise you of the steps we have taken to answer or resolve it.

     

    Internet Privacy

    Internet Privacy Commitment

    This document describes our policy regarding information received about you during visits to our web sites. The amount and type of information received depends on how you use our sites. This website contains links to other sites operated by third parties other than Ford. Bhagat Ford and Ford are not responsible for the privacy practices or the content of such web sites. The inclusion of links does not imply any endorsement of the material on those Web sites or any association with their operators. This privacy statement is for this web site only. We encourage you to read the privacy statements of each website that collects your personally identifiable information.

     

    Normal web site usage

    The only information we collect and store during normal web site usage is used to generate statistics and measure site activity to improve the usefulness of customer visits. During normal web site usage we do not collect or store personally identifiable information such as name, mailing address, email address, or phone number.

     

    Collection of personally identifiable information

    There are instances where we request personally identifiable information to provide the web site visitor with a service or correspondence (for example, promotions and mailed brochures). This information, such as name, mailing address, email address, type of request and possibly additional information, is collected and stored in a manner appropriate to the nature of the data and is used to fulfil your request. If you tell us that the information should not be used as a basis for further contact, we will respect your request. The information you provide is used to improve the services we provide you. It is never provided to any other company for that company's independent use. Information which Ford holds about you may be transferred overseas to Ford's secure facilities. If your information is transferred overseas it will remain subject to strict security safeguards. For further information regarding Ford's handling of your personal information or to request a copy of Ford's privacy policy or information Ford hold about you, you may email them at ocadmin@ford.com

     

    Use of "Cookies"

    This website uses a technology called "cookies" to optimize your on-line experience. The use of cookies is an industry standard, and you'll find cookies at most major web sites. A cookie is a small data element stored by your web browser on your computer system. Cookies do not store your email address or other personal information about you.

     

    Electronic mail sent to us that contains personal information

    Internet users may decide to send personally identifying information, for example, in a message containing information about your Ford product or service. We will only use this information to identify the user as a Ford customer and to determine how to respond to the electronic mail. We will not use this information other than to resolve the matter identified in the email. We reserve the right to change our Privacy Policy. A revised Privacy Policy will only apply to data collected subsequent to its effective date. Any revisions will be posted at least 10 days prior to its effective date.

     

    Contact us

    If you have any questions, please contact us at:

     

    Al Kasid Commercial Agencies Co.,  Ltd.

    Address: Ford Al Kasid Showroom, Plot 82, Erbil – Mosul Rd.,

    Erbil, Iraq

    Toll Free Number: +964 7716 500 500

    Email: -  ford@al-kasid.co  , info@al-kasid.co

      

    Privacy Policy(Jordan)

     

    This privacy policy sets out how Commercial & Industrial co.Ford Jordan uses and protects any information that you give Ford Jordan when you use this website and submit your personal information. This Privacy Policy sets out our policies on the management of personal information - that is, how we collect personal information, the purposes for which we use this information, and to whom this information is disclosed.

    Ford Jordan is committed to responsible privacy practices and to complying with Jordanian Law. Our respect for our customers' privacy is paramount. Ford Jordan may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


    What is personal information?

    Personal information is information that could identify you. Examples of personal information include your name, address, telephone number and email address.

    What types of personal information does (Ford Jordan) collect?

    The types of personal information Ford Jordan collects from you depend on the circumstances in which the information is collected:

    • Ford Jordan may collect contact details including your name, address, email address and phone and fax numbers.
    • Where relevant, Ford Jordan may also collect your driver’s licence and registration details, date of birth or age group, occupation, gender, information about your vehicle (including its number plate and vehicle identification number), answers you provide to questions we ask and other information in relation to your dealings with us (such as types of vehicle purchased and replaced and repair/service history).
    • When using our website (“Site”), we or our third party service providers may collect site usage information such as the IP address you are using, the name of your Internet service provider, your browser version, the Site that referred you to us and the next Site you go to, the pages you request, the date and time of those requests and the country you are in. Except where you provide it to us via the Site, we do not collect personal information such as your name, mailing address, email address or phone number when you are browsing our Site.
    • We do not generally require customers to disclose any sensitive data or information (e.g. details of race, religious beliefs, bank details, financial information, sexual orientation, health information etc.) to us. If you do provide sensitive data or information to us for any reason (for example, if you provide us with information about a disability you have), you consent to us collecting that information and to us using and disclosing that information to Ford Middle East, Ford Credit, Ford Motor Private Limited and any of their holding, subsidiaries and other affiliate Companies across the world (Collectively refereed as “Ford”:) and/ or third party services provides (within Jordan or outside Jordan) appointed by us or Ford for the purpose for which you disclosed it to us and as permitted by Jordanian laws
    • In addition to the types of personal information identified above, Ford may collect personal information as otherwise permitted or required by Jordanian law.



    How do we collect your personal information?

    Ford Jordan collects personal information to provide products and services” required by you and it can be collected in number of ways.

    • directly from you when you provide it to us or our customer relationship centre
    • when you purchase Ford products or services;
    • when you use our Site or when you deal with us online (including through social media);
    • via our market research agencies;
    • when you enter a competition or promotion or marketing campaign;
    • from publicly available sources;
    • from our group or related companies; and



    For what purposes do we collect, use and disclose your personal information?

    The purposes for which we use and disclose your personal information will depend on the circumstances in which we collect it. Whenever practical we endeavour to inform you why we are collecting your personal information, how we intend to use that information and to whom we intend to disclose it at the time we collect your personal information.

    We may use or disclose your personal information:

    • for the purposes for which we collected it (and related purposes which would be reasonably expected by you);
    • for other purposes to which you have consented; and
    • as otherwise authorised or required by law


    In general we collect, use and disclose your personal information so that we can do business together and for purposes connected with our business operations.

    Some of the specific purposes for which we collect, use and disclose personal information are as follows:

    • to facilitate your request for a brochure or test drive, to add you to a mailing list or to respond if you request information (including via the Ford Site or via an email you send to us);
    • to record and maintain the details of your purchase of a Ford vehicle for warranty purposes or your purchase of a " Ford Solutions" product or service for administration purposes;
    • to keep track of the repairs and servicing of your Ford vehicle by Dealers;
    • to facilitate the provision of roadside assistance and other services you acquire from us, 
    • to inform you in the event of a field service action, for example a recall, affecting your Ford vehicle;
    • to issue service reminders;
    • to improve Ford products and services;
    • to contact you (directly or through our service providers and marketing research agencies) to obtain your feedback and to find out your level of satisfaction with Ford products and services through surveys;
    • to report to and evaluate our performance;
    • to verify your identity;
    • to facilitate your entry and participation in a competition or campaign or trade promotion;
    • to provide goods or services to you or to receive goods or services from you;
    • to address any issues or complaints that we or you have regarding our relationship; and to contact you regarding the above, including via electronic messaging such as SMS and email, by mail, by phone or in any other lawful manner. 
    • to consider you for a job or other relationships with us;



    We may also use and disclose your personal information for the purpose of direct marketing to you where you have consented to us doing so; or it is otherwise permitted by law.


    What happens if you don't provide personal information?

    Generally, you have no obligation to provide any personal information requested by us. However, if you choose to withhold requested personal information, we may not be able to provide you with the products and services that depend on the collection of that information. As an example, if you did not provide the personal information requested on your new vehicle purchase, we would be unable to notify you directly of a product recall affecting your vehicle.

    To whom do we disclose personal information?

    We may disclose your personal information to following Ford Middle East, Ford Motor Private Limited and any of their holding, subsidiaries and other affiliate Companies across the world (Collectively refereed as “Ford”:) or Ford appointed third parties or our appointed third parties located within Jordan or outside Jordan in connection with the purposes described in this Privacy Policy. This may include disclosing your personal information to the following types of third parties:

    • to Ford and Ford’s appointed third parties or service provides such as (including mailing houses, marketing agencies, insurance providers, credit card payment authorisation, trend analysis, market research site and data hosting providers and other IT suppliers);. 
    • to other Ford authorized Dealers;
    • our group or related companies;
    • our contractors or service providers (including mailing houses, marketing agencies, insurance providers, credit card payment authorisation, trend analysis, market research site and data hosting providers and other IT suppliers);
    • other persons who perform services for, or in connection with, us (including to facilitate the delivery of purchases, to provide roadside assistance, for electronic direct mailing, for credit card payment authorisation, for trend analysis, for market research, for promotions and for the provision of statistical sales information to industry bodies);
    • companies who may use your personal information in order to tailor electronic advertising to you (e.g. on a Sitepage or Facebook) in relation to Ford products and services;
    • our accountants, insurers (including those that provide extended warranties), lawyers, auditors and other professional advisers;
    • any third parties to whom you have directed or permitted us to disclose your personal information;
    • Statistical information about sales to industry bodies. This may comprise data collected about you and other customers to form aggregate results but we will not provide any information that identifies you as our customer;
    • third parties that require the information for law enforcement or to prevent a serious threat to public safety; and
    • if you are an a prospective employee, to our medical service providers for any medical assessments or in relation to any health or safety incidents and to HR related service providers (e.g. for background checks, screening or aptitude testing);
    • otherwise as permitted or required by law.


    Where we disclose your personal information to third parties we will use reasonable commercial efforts to ensure that such third parties only use your personal information as reasonably required for the purpose we disclosed it to them and in a manner consistent with the applicable laws of Jordan.

    If you post information to certain public parts of our Site or to our social media pages, you acknowledge that such information may be available to be viewed by the public. You should use discretion in deciding what information you upload to such sites.


    Does personal information leave Jordan?

    Ford, Ford’s appointed third party service provide and our appointed third parties to whom we disclose personal information may be located outside Jordan. The countries in which these third parties are located will depend on the circumstances. In the ordinary course of business we commonly disclose personal information to parties located in the United States, China and Singapore. If your information is transferred overseas it will remain subject to strict security safeguards. For further information regarding handling of your personal information or to request a copy of our's privacy policy or information we hold about you, you may email us at ocadmin@ford.com


    What happens if you don't provide personal information?

    Generally, you have no obligation to provide any personal information requested by us. However, if you choose to withhold requested personal information, we may not be able to provide you with the products and services that depend on the collection of that information. As an example, if you did not provide the personal information requested on your new vehicle purchase, Ford would be unable to notify you directly of a product recall affecting your vehicle.


    How do we protect personal information?

    At all times, we take great care to ensure your personal information is protected from unauthorised access, use, disclosure or alteration. We endeavour to ensure that our employees are aware of, and comply with, their obligations in relation to the handling of personal information. Only properly authorised employees are permitted to see or use personal information, even then, only to the extent that it is relevant to their roles and responsibilities. Your personal information will not be sold to any third party for that third party's unrelated independent use. Further, we will not share your personal information with any organisations, other than those engaged by us to assist us in the improvement of our products and services (as described above).

    What about information you provide in job applications?

    If you submit a job application, we will use the information provided by you to assess your application. We may disclose the information contained in your application to contracted service providers for purposes such as screening, aptitude testing, medical testing and human resources management activities. As part of the application process, you may be required to complete a pre-employment health questionnaire. In certain circumstances, you may also be asked to undergo a pre-employment medical assessment. In that case, you will be asked to give specific consent to disclose your questionnaire to its service providers for the purposes of arranging the medical assessment and for the relevant service providers to disclose the results of the assessment. If you refuse to provide any of the information requested, or to consent to the disclosure of the results of your medical assessment, we may be unable to consider your application.

    Is the personal information we hold accurate?

    We endeavour to maintain your personal information as accurately as reasonably possible. However, we rely on the accuracy of personal information as provided to us both directly and indirectly. We encourage you to contact us if the personal information we hold about you is incorrect or to notify us of a change in your personal information.

    How can you access or correct the personal information we hold about you?

    Wherever possible and appropriate, we will let you see the personal information we hold about you and correct it if it is wrong. If we do not allow you access to any part of the personal information we hold about you, we will tell you why.

    If you wish to obtain access to your personal information held by us, or to request us to correct any errors in that information, please contact us.

    Who should you contact if you have concerns about our handling of personal information?

    If you have any queries or concerns about the manner in which we have handled your personal information, please write to us. We will send you written acknowledgement of your correspondence. We will investigate your query or concern and will advise you of the steps we have taken to answer or resolve it.


    Internet Privacy

    Internet Privacy Commitment

    This document describes our policy regarding information received about you during visits to our web sites. The amount and type of information received depends on how you use our sites. This website contains links to other sites operated by third parties other than Ford. Ford Jordan and Ford are not responsible for the privacy practices or the content of such web sites. The inclusion of links does not imply any endorsement of the material on those Web sites or any association with their operators. This privacy statement is for this web site only. We encourage you to read the privacy statements of each website that collects your personally identifiable information.

    Normal web site usage

    The only information we collect and store during normal web site usage is used to generate statistics and measure site activity to improve the usefulness of customer visits. During normal web site usage we do not collect or store personally identifiable information such as name, mailing address, email address, or phone number.

    Collection of personally identifiable information

    There are instances where we request personally identifiable information to provide the web site visitor with a service or correspondence (for example, promotions and mailed brochures). This information, such as name, mailing address, email address, type of request and possibly additional information, is collected and stored in a manner appropriate to the nature of the data and is used to fulfil your request. If you tell us that the information should not be used as a basis for further contact, we will respect your request. The information you provide is used to improve the services we provide you. It is never provided to any other company for that company's independent use. Information which Ford holds about you may be transferred overseas to Ford's secure facilities. If your information is transferred overseas it will remain subject to strict security safeguards. For further information regarding Ford's handling of your personal information or to request a copy of Ford's privacy policy or information Ford hold about you, you may email them at ocadmin@ford.com

    Use of "Cookies"

    This website uses a technology called "cookies" to optimize your on-line experience. The use of cookies is an industry standard, and you'll find cookies at most major web sites. A cookie is a small data element stored by your web browser on your computer system. Cookies do not store your email address or other personal information about you.

    Electronic mail sent to us that contains personal information

    Internet users may decide to send personally identifying information, for example, in a message containing information about your Ford product or service. We will only use this information to identify the user as a Ford customer and to determine how to respond to the electronic mail. We will not use this information other than to resolve the matter identified in the email. We reserve the right to change our Privacy Policy. A revised Privacy Policy will only apply to data collected subsequent to its effective date. Any revisions will be posted at least 10 days prior to its effective date.

     

    Privacy Policy (Kingdom of Saudi Arabia)

     

    Privacy & Legal for Use of Al Jazirah Vehicles Agencies 

    This Privacy Policy governs the manner in which Al Jazirah Vehicles collects, uses, maintains and discloses information collected from users (each, a "User") of the aljazirahford.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Al Jazirah Vehicles Agencies Co. Ltd.

     

    Personal identification information

    We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe into the newsletter, and in connection with other activities, services, features or resources available on our Site. Users may be asked for, as appropriate, name, email address, phone number … etc. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

     

    Non-personal identification information

    We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider utilized and other similar information.

     

    Web browser cookies

    Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

     

    How we use collected information

    Al Jazirah Vehicles may collect and use Users personal information for the following purposes:

    • To improve customer service
    • Information you provide helps us respond to your customer service requests and support needs more efficiently.
    • To run a promotion, contest, survey or other Site feature
    • To send Users information they agreed to receive about topics we think will be of interest to them.
    • To send periodic emails

    We may use the email address to send them information and updates pertaining to their order. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

     

    How we protect your information

    We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

    Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

     

    Sharing your personal information

    We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

     

    Third party websites

    Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

     

    Changes to this privacy policy

    Al Jazirah Vehicles has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

     

    Your acceptance of these terms

    By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

     

    Contact us

    If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact at:

    Al Jazirah Vehicles Agencies Co. Ltd.

    Address: Gharnatah, Unit 1, Dammam Road

    Riyadh - 13241, Saudi Arabia.

    Toll Free Number: 920002999

    Email: customercare@aljazirahlincoln.com, digital@aljazirahford.com

     

    Privacy Policy Use of Mohamed Yousuf Naghi Motors Co.

    provider utilized and other similar information.

     

    Web browser cookies

    Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

     

    How we use collected information

    Mohamad Yousuf Naghi motors may collect and use Users personal information for the following purposes:

     

    • To improve customer service
    • Information you provide helps us respond to your customer service requests and support needs more efficiently.
    • To run a promotion, contest, survey or other Site feature
    • To send Users information they agreed to receive about topics we think will be of interest to them.
    • To send periodic emails

     

    We may use the email address to send them information and updates pertaining to their order. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

     

    How we protect your information

    We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

     

    Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

     

    Sharing your personal information

    We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

     

    Third party websites

    Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

     

    Changes to this privacy policy

    Mohamad Yousuf Naghi motors has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

     

    Your acceptance of these terms

    By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

    Mohamed Yousuf Naghi Motors Company  LLC.

    Address: -  10th Floor, Gate 6, Tower 1, Jamjoom Center,

    Palestine Street, Hamra District, PO Box 19068

    Saudi Arabia.

    Toll Free Number: 9200 11844

    Email: Raed Azzooni raed.azzooni@auto.mynaghi.com  / Jehad BakhshJehad.Bakhsh@ford.mynaghi.com

     

    Privacy Policy (Kuwait)

     

    Legal & Disclaimer

    The following terms apply to all use of this website. By entering the website, acknowledgment and acceptance of these terms is granted. These terms are subject to change by this company at any point at our discretion, without prior warning. Accessing the website after any implemented changes constitutes acceptance of such changes. We, therefore, encourage you to view current terms and conditions every time you access this website.

     

    Website Terms and Conditions

     

    1. Intellectual Property

    You accept and agree that all content and materials accessible on the site are fully protected by copyrights, trademarks, service marks, patents, trade secrets or any additional proprietary rights and laws that may apply. Unless granted permission by this company, you agree not to sell, license, rent, alter, distribute, copy, reproduce, communicate, publicly display, publicly perform, publish, adapt, edit or create derived works from any material or content featured on the website. Reproduction, copying or redistribution any design elements or material is strictly prohibited for commercial purposes, unless granted express written permission by this company. For information on having any special requests to this nature granted, please contact us at 087 353 2550.

     

    1. Third Party Website References

    This site may link to third party websites that may contain information or material that could be found inappropriate or offensive. As these websites are not under the control of this company, you acknowledge that we are not responsible for the accuracy, copyright compliance, legitimacy, decency or any other content aspect on third party websites. Including such link or links does not imply endorsement or association of any third party website that may be referred to on the website.

     

    1. Contact Information

    To get in contact with our team, you can email us using the contact details on the website.

     

    1. Disclaimer of Warranties

    All type of material, information, software, products, offers and services provided through the website (the "content") is provided as it stands and as it is available for your usage. The content is provided without any warranties, whether direct or implied, including, but not limited to, inferred warranties of merchantability, suitability for specific purposes or non-infringement. This company and its agents do not certify that the content is precise, reliable or exact; that the website will be available at any particular time or location; that any flaws or errors will be amended; or that the content is free of viruses or similar components. Using this site falls solely at your own risk. As certain jurisdictions do not permit the exclusion of certain warranties, these exclusions may not apply to all users.

     

    1. Limitation of Liability

    Under no circumstances shall this compaany or its agents be liable for any direct, indirect, punitive, incidental, special, or consequential damages that result from the use of, or inability to use, this site. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damage. Because some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, our liability in such jurisdictions shall be limited to the extent permitted by law.

    1. Upon a request, you agree to defend and assure this company and its affiliated companies, as well as its employees, contractors, officers and directors from all liabilities, claims, and expenses (including legal fees) that arise from the misuse of this website.
    2. Severability and Integration

    Unless stated otherwise, this agreement comprises the entire agreement between you and this company in regards to the website, and takes precedence over all prior or concurrent communication between you and this company in relation to the website. If any part of these Terms of Use is determined unsound or unenforceable, that part shall be interpreted in a manner consistent with appropriate law, to reflect the original intentions of all parties as closely as possible, and the remaining parts will continue in full force and conclusion.

     

    1. Jurisdiction

    These Terms of Use are governed by and interpreted in accordance with South African law. You hereby consent to obligatory arbitration in South Africa to resolve any disputes that may arise under these Terms of Use.

     

     Privacy Policy (Lebanon)

    This privacy policy sets out how Dealer legal Entity. A.N. Boukather S.A.L. uses and protects any information that you give A.N. Boukather S.A.L. when you use this website and submit your personal information. This Privacy Policy sets out our policies on the management of personal information - that is, how we collect personal information, the purposes for which we use this information, and to whom this information is disclosed.

    A.N. Boukather S.A.L. is committed to responsible privacy practices and to complying with Lebanese law. Our respect for our customers' privacy is paramount. A.N. Boukather S.A.L. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

     

    What is personal information?

    Personal information is information that could identify you. Examples of personal information include your name, address, telephone number and email address.

     

    What types of personal information does (A.N. Boukather S.A.L.) collect?

    The types of personal information A.N. Boukather S.A.L. collects from you depend on the circumstances in which the information is collected:

     

    • A.N. Boukather S.A.L. may collect contact details including your name, address, email address and phone and fax numbers.
    • Where relevant, A.N. Boukather S.A.L. may also collect your driver’s licence and registration details, date of birth or age group, occupation, gender, information about your vehicle (including its number plate and vehicle identification number), answers you provide to questions we ask and other information in relation to your dealings with us (such as types of vehicle purchased and replaced and repair/service history).
    • When using our website (“Site”), we or our third party service providers may collect site usage information such as the IP address you are using, the name of your Internet service provider, your browser version, the Site that referred you to us and the next Site you go to, the pages you request, the date and time of those requests and the country you are in. Except where you provide it to us via the Site, we do not collect personal information such as your name, mailing address, email address or phone number when you are browsing our Site.
    • We do not generally require customers to disclose any sensitive data or information (e.g. details of race, religious beliefs, bank details, financial information, sexual orientation, health information etc.) to us. If you do provide sensitive data or information to us for any reason (for example, if you provide us with information about a disability you have), you consent to us collecting that information and to us using and disclosing that information to Ford Motor Company and any of their holding, subsidiaries and other affiliate Companies across the world (Collectively refereed as “Ford”:) and/ or third party services provides (within Lebanon or outside Lebanon) appointed by us or Ford for the purpose for which you disclosed it to us and as permitted by Lebanese laws
    • In addition to the types of personal information identified above, Ford may collect personal information as otherwise permitted or required by Lebanese law.

     

    How do we collect your personal information?

    A.N. Boukather S.A.L. collects personal information to provide products and services” required by you and it can be collected in number of ways.

    • directly from you when you provide it to us or our customer relationship centre
    • when you purchase Ford products or services;
    • when you use our Site or when you deal with us online (including through social media);
    • via our market research agencies;
    • when you enter a competition or promotion or marketing campaign;
    • from publicly available sources;
    • from our group or related companies; and

     

    For what purposes do we collect, use and disclose your personal information?

    The purposes for which we use and disclose your personal information will depend on the circumstances in which we collect it. Whenever practical we endeavour to inform you why we are collecting your personal information, how we intend to use that information and to whom we intend to disclose it at the time we collect your personal information.

     

    We may use or disclose your personal information:

    • for the purposes for which we collected it (and related purposes which would be reasonably expected by you);
    • for other purposes to which you have consented; and
    • as otherwise authorised or required by law

     

    In general we collect, use and disclose your personal information so that we can do business together and for purposes connected with our business operations.

     

    Some of the specific purposes for which we collect, use and disclose personal information are as follows:

    • to facilitate your request for a brochure or test drive, to add you to a mailing list or to respond if you request information (including via the Ford Site or via an email you send to us);
    • to record and maintain the details of your purchase of a Ford vehicle for warranty purposes or your purchase of a " Ford Solutions" product or service for administration purposes;
    • to keep track of the repairs and servicing of your Ford vehicle by Dealers;
    • to facilitate the provision of roadside assistance and other services you acquire from us,
    • to inform you in the event of a field service action, for example a recall, affecting your Ford vehicle;
    • to issue service reminders;
    • to improve Ford products and services;
    • to contact you (directly or through our service providers and marketing research agencies) to obtain your feedback and to find out your level of satisfaction with Ford products and services through surveys;
    • to report to and evaluate our performance;
    • to verify your identity;
    • to facilitate your entry and participation in a competition or campaign or trade promotion;
    • to provide goods or services to you or to receive goods or services from you;
    • to address any issues or complaints that we or you have regarding our relationship; and to contact you regarding the above, including via electronic messaging such as SMS and email, by mail, by phone or in any other lawful manner.
    • to consider you for a job or other relationships with us;

     

    We may also use and disclose your personal information for the purpose of direct marketing to you where you have consented to us doing so; or it is otherwise permitted by law.

     

    What happens if you don't provide personal information?

    Generally, you have no obligation to provide any personal information requested by us. However, if you choose to withhold requested personal information, we may not be able to provide you with the products and services that depend on the collection of that information. As an example, if you did not provide the personal information requested on your new vehicle purchase, we would be unable to notify you directly of a product recall affecting your vehicle.

     

    To whom do we disclose personal information?

    We may disclose your personal information to Ford Middle East, Ford Motor Company and any of their holdings, subsidiaries and other affiliate Companies across the world (Collectively referred to as “Ford”:) or Ford appointed third parties or our appointed third parties located within Lebanon or outside Lebanon in connection with the purposes described in this Privacy Policy. This may include disclosing your personal information to the following types of third parties:

    • to Ford and Ford’s appointed third parties or service provides such as (including mailing houses, marketing agencies, insurance providers, credit card payment authorisation, trend analysis, market research site and data hosting providers and other IT suppliers);.
    • to other Ford authorized Dealers;
    • our group or related companies;
    • our contractors or service providers (including mailing houses, marketing agencies, insurance providers, credit card payment authorisation, trend analysis, market research site and data hosting providers and other IT suppliers);
    • other persons who perform services for, or in connection with, us (including to facilitate the delivery of purchases, to provide roadside assistance, for electronic direct mailing, for credit card payment authorisation, for trend analysis, for market research, for promotions and for the provision of statistical sales information to industry bodies);
    • companies who may use your personal information in order to tailor electronic advertising to you (e.g. on a Site page or Facebook) in relation to Ford products and services;
    • our accountants, insurers (including those that provide extended warranties), lawyers, auditors and other professional advisers;
    • any third parties to whom you have directed or permitted us to disclose your personal information;
    • Statistical information about sales to industry bodies. This may comprise data collected about you and other customers to form aggregate results but we will not provide any information that identifies you as our customer;
    • third parties that require the information for law enforcement or to prevent a serious threat to public safety; and
    • if you are an a prospective employee, to our medical service providers for any medical assessments or in relation to any health or safety incidents and to HR related service providers (e.g. for background checks, screening or aptitude testing);
    • otherwise as permitted or required by law.

     

    Where we disclose your personal information to third parties we will use reasonable commercial efforts to ensure that such third parties only use your personal information as reasonably required for the purpose we disclosed it to them and in a manner consistent with the applicable laws of Lebanon

     

    If you post information to certain public parts of our Site or to our social media pages, you acknowledge that such information may be available to be viewed by the public. You should use discretion in deciding what information you upload to such sites.

     

    Does personal information leave Lebanon?

    Ford, Ford’s appointed third party service provide and our appointed third parties to whom we disclose personal information may be located outside Lebanon. The countries in which these third parties are located will depend on the circumstances. In the ordinary course of business we commonly disclose personal information to parties located in the United States, China and Singapore. If your information is transferred overseas it will remain subject to strict security safeguards. For further information regarding handling of your personal information or to request a copy of our's privacy policy or information we hold about you, you may email us at ocadmin@ford.com

     

    What happens if you don't provide personal information?

    Generally, you have no obligation to provide any personal information requested by us. However, if you choose to withhold requested personal information, we may not be able to provide you with the products and services that depend on the collection of that information. As an example, if you did not provide the personal information requested on your new vehicle purchase, Ford would be unable to notify you directly of a product recall affecting your vehicle.

     

    How do we protect personal information?

    At all times, we take great care to ensure your personal information is protected from unauthorised access, use, disclosure or alteration. We endeavour to ensure that our employees are aware of, and comply with, their obligations in relation to the handling of personal information. Only properly authorised employees are permitted to see or use personal information, even then, only to the extent that it is relevant to their roles and responsibilities. Your personal information will not be sold to any third party for that third party's unrelated independent use. Further, we will not share your personal information with any organisations, other than those engaged by us to assist us in the improvement of our products and services (as described above).

     

    What about information you provide in job applications?

    If you submit a job application, we will use the information provided by you to assess your application. We may disclose the information contained in your application to contracted service providers for purposes such as screening, aptitude testing, medical testing and human resources management activities. As part of the application process, you may be required to complete a pre-employment health questionnaire. In certain circumstances, you may also be asked to undergo a pre-employment medical assessment. In that case, you will be asked to give specific consent to disclose your questionnaire to its service providers for the purposes of arranging the medical assessment and for the relevant service providers to disclose the results of the assessment. If you refuse to provide any of the information requested, or to consent to the disclosure of the results of your medical assessment, we may be unable to consider your application.

     

    Is the personal information we hold accurate?

    We endeavour to maintain your personal information as accurately as reasonably possible. However, we rely on the accuracy of personal information as provided to us both directly and indirectly. We encourage you to contact us if the personal information we hold about you is incorrect or to notify us of a change in your personal information.

     

    How can you access or correct the personal information we hold about you?

     

    Wherever possible and appropriate, we will let you see the personal information we hold about you and correct it if it is wrong. If we do not allow you access to any part of the personal information we hold about you, we will tell you why.

     

    If you wish to obtain access to your personal information held by us, or to request us to correct any errors in that information, please contact us.

     

    Who should you contact if you have concerns about our handling of personal information?

     

    If you have any queries or concerns about the manner in which we have handled your personal information, please write to us. We will send you written acknowledgement of your correspondence. We will investigate your query or concern and will advise you of the steps we have taken to answer or resolve it.

     

    Internet Privacy

     

    Internet Privacy Commitment

    This document describes our policy regarding information received about you during visits to our web sites. The amount and type of information received depends on how you use our sites. This website contains links to other sites operated by third parties other than Ford. Bhagat Ford and Ford are not responsible for the privacy practices or the content of such web sites. The inclusion of links does not imply any endorsement of the material on those Web sites or any association with their operators. This privacy statement is for this web site only. We encourage you to read the privacy statements of each website that collects your personally identifiable information.

     

    Normal web site usage

    The only information we collect and store during normal web site usage is used to generate statistics and measure site activity to improve the usefulness of customer visits. During normal web site usage we do not collect or store personally identifiable information such as name, mailing address, email address, or phone number.

     

    Collection of personally identifiable information

    There are instances where we request personally identifiable information to provide the web site visitor with a service or correspondence (for example, promotions and mailed brochures). This information, such as name, mailing address, email address, type of request and possibly additional information, is collected and stored in a manner appropriate to the nature of the data and is used to fulfil your request. If you tell us that the information should not be used as a basis for further contact, we will respect your request. The information you provide is used to improve the services we provide you. It is never provided to any other company for that company's independent use. Information which Ford holds about you may be transferred overseas to Ford's secure facilities. If your information is transferred overseas it will remain subject to strict security safeguards. For further information regarding Ford's handling of your personal information or to request a copy of Ford's privacy policy or information Ford hold about you, you may email them at ocadmin@ford.com

     

    Use of "Cookies"

    This website uses a technology called "cookies" to optimize your on-line experience. The use of cookies is an industry standard, and you'll find cookies at most major web sites. A cookie is a small data element stored by your web browser on your computer system. Cookies do not store your email address or other personal information about you.

     

    Electronic mail sent to us that contains personal information

    Internet users may decide to send personally identifying information, for example, in a message containing information about your Ford product or service. We will only use this information to identify the user as a Ford customer and to determine how to respond to the electronic mail. We will not use this information other than to resolve the matter identified in the email. We reserve the right to change our Privacy Policy. A revised Privacy Policy will only apply to data collected subsequent to its effective date. Any revisions will be posted at least 10 days prior to its effective date.

     

     

    Pirvacy Policy (Oman)

     

    This privacy policy sets out how Ford Oman uses and protects any information that you give Ford Oman when you use this website and submit your personal information. This Privacy Policy sets out our policies on the management of personal information - that is, how we collect personal information, the purposes for which we use this information, and to whom this information is disclosed.

    Ford Oman is committed to responsible privacy practices and to complying with Oman's laws. Our respect for our customers' privacy is paramount. Ford Oman may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are up-to-date with any changes.

     

    What is personal information?

    Personal information is information that could identify you. Examples of personal information include your name, address, telephone number and email address.

     

    What type of personal information does Ford Oman collect?

    The type of personal information Ford Oman collects from you depend on the circumstances in which the information is collected:

    • Ford Oman may collect contact details including your name, address, email address and phone and fax numbers.
    • Where relevant, Ford Oman may also collect your driver’s licence and registration details, date of birth or age group, occupation, gender, information about your vehicle (including its number plate and vehicle identification number), answers you provide to questions we ask and other information in relation to your dealings with us (such as types of vehicle purchased and replaced and repair/service history).
    • When using our website (“Site”), we or our third party service providers may collect site usage information such as the IP address you are using, the name of your Internet service provider, your browser version, the Site that referred you to us and the next Site you go to, the pages you request, the date and time of those requests and the country you are in. Except where you provide it to us via the Site, we do not collect personal information such as your name, mailing address, email address or phone number when you are browsing our Site.
    • We do not generally require customers to disclose any sensitive data or information (e.g. details of race, religious beliefs, bank details, financial information, sexual orientation, health information etc.) to us. If you do provide sensitive data or information to us for any reason (for example, if you provide us with information about a disability you have), you consent to us collecting that information and to us using and disclosing that information to Ford, Ford Credit, Ford Motor Private Limited and any of their holding, subsidiaries and other affiliate Companies across the world (Collectively referred as “Ford”:) and/ or third party services providers (within Oman or outside Oman) appointed by us or Ford for the purpose for which you disclosed it to us and as permitted by Oman laws
    • In addition to the types of personal information identified above, Ford may collect personal information as otherwise permitted or required by Oman's laws.



    How do we collect your personal information?

    Ford Oman collects personal information to provide products and services” required by you and it can be collected in number of ways.

    • Directly from you when you provide it to us or our customer relationship centre
    • When you purchase Ford products or services
    • When you use our Site or when you deal with us online (including through social media)
    • Via our market research agencies
    • When you enter a competition or promotion or marketing campaign
    • From publicly available sources
    • From our group or related companies



    For what purposes do we collect, use and disclose your personal information?

    The purposes for which we use and disclose your personal information will depend on the circumstances in which we collect it. Whenever practical we endeavour to inform you why we are collecting your personal information, how we intend to use that information and to whom we intend to disclose it to at the time we collect your personal information.

    We may use or disclose your personal information:

    • For the purposes for which we collected it (and related purposes which would be reasonably expected by you)
    • For other purposes to which you have consented
    • As otherwise authorised or required by law


    In general we collect, use and disclose your personal information so that we can do business together and for purposes connected with our business operations.

    Some of the specific purposes for which we collect, use and disclose personal information are as follows:

    • To facilitate your request for a brochure or test drive, to add you to a mailing list or to respond if you request information (including via the Ford Site or via an email you send to us)
    • To record and maintain the details of your purchase of a Ford vehicle for warranty purposes or your purchase of a " Ford Solutions" product or service for administration purposes
    • To keep track of the repairs and servicing of your Ford vehicle by Dealers
    • To facilitate the provision of roadside assistance and other services you acquire from us
    • To inform you in the event of a field service action, for example a recall, affecting your Ford vehicle
    • To issue service reminders
    • To improve Ford products and services
    • To contact you (directly or through our service providers and marketing research agencies) to obtain your feedback and to find out your level of satisfaction with Ford products and services through surveys
    • To report to and evaluate our performance
    • To verify your identity
    • To facilitate your entry and participation in a competition or campaign or trade promotion
    • To provide goods or services to you or to receive goods or services from you
    • To address any issues or complaints that we or you have regarding our relationship; and to contact you regarding the above, including via electronic messaging such as SMS and email, by mail, by phone or in any other lawful manner
    • To consider you for a job or other relationships with us



    We may also use and disclose your personal information for the purpose of direct marketing to you where you have consented to us doing so; or it is otherwise permitted by law.


    What happens if you don't provide personal information?

    Generally, you have no obligation to provide any personal information requested by us. However, if you choose to withhold requested personal information, we may not be able to provide you with the products and services that depend on the collection of that information. As an example, if you did not provide the personal information requested on your new vehicle purchase, we would be unable to notify you directly of a product recall affecting your vehicle.

    To whom do we disclose personal information?

    We may disclose your personal information to following Ford, Ford Credit, Ford Motor Private Limited and any of their holding, subsidiaries and other affiliate Companies across the world (Collectively referred as “Ford”:) or Ford appointed third parties or our appointed third parties located within Oman or outside Oman in connection with the purposes described in this Privacy Policy. This may include disclosing your personal information to the following types of third parties:

    • To Ford and Ford’s appointed third parties or service providers such as (including mailing houses, marketing agencies, insurance providers, credit card payment authorisation, trend analysis, market research site and data hosting providers and other IT suppliers)
    • Our group or related companies
    • Our contractors or service providers (including mailing houses, marketing agencies, insurance providers, credit card payment authorisation, trend analysis, market research site and data hosting providers and other IT suppliers)
    • Other persons who perform services for, or in connection with, us (including to facilitate the delivery of purchases, to provide roadside assistance, for electronic direct mailing, for credit card payment authorisation, for trend analysis, for market research, for promotions and for the provision of statistical sales information to industry bodies)
    • Companies who may use your personal information in order to tailor electronic advertising to you (e.g. on a Sitepage or Facebook) in relation to Ford products and services
    • Our accountants, insurers (including those that provide extended warranties), lawyers, auditors and other professional advisers
    • Any third parties to whom you have directed or permitted us to disclose your personal information
    • Statistical information about sales to industry bodies. This may comprise data collected about you and other customers to form aggregate results but we will not provide any information that identifies you as our customer
    • Third parties that require the information for law enforcement or to prevent a serious threat to public safety
    • If you are a prospective employee, for our medical service providers for any medical assessments or in relation to any health or safety incidents and to HR related service providers (e.g. for background checks, screening or aptitude testing)
    • Otherwise as permitted or required by law


    Where we disclose your personal information to third parties we will use reasonable commercial efforts to ensure that such third parties only use your personal information as reasonably required for the purpose we disclosed it to them and in a manner consistent with the applicable laws of Oman.

    If you post information to certain public areas of our Site or to our social media pages, you acknowledge that such information may be available to be viewed by the public. You should use discretion in deciding what information you upload to such sites.


    Does personal information leave Oman?

    Ford, Ford’s appointed third party service providers and our appointed third parties to whom we disclose personal information may be located outside Oman. The countries in which these third parties are located will depend on the circumstances. In the ordinary course of business we commonly disclose personal information to parties located in the United States. If your information is transferred overseas it will remain subject to strict security safeguards. For further information regarding handling of your personal information or to request a copy of our privacy policy or information we hold about you, you may email us at ocadmin@ford.com


    What happens if you don't provide personal information?

    Generally, you have no obligation to provide any personal information requested by us. However, if you choose to withhold requested personal information, we may not be able to provide you with the products and services that depend on the collection of that information. As an example, if you did not provide the personal information requested on your new vehicle purchase, Ford would be unable to notify you directly of a product recall affecting your vehicle.


    How do we protect personal information?

    At all times, we take great care to ensure your personal information is protected from unauthorised access, use, disclosure or alteration. We endeavour to ensure that our employees are aware of, and comply with, their obligations in relation to the handling of personal information. Only properly authorised employees are permitted to see or use personal information, even then, only to the extent that it is relevant to their roles and responsibilities. Your personal information will not be sold to any third party for that third party's unrelated independent use. Further, we will not share your personal information with any organisations, other than those engaged by us to assist us in the improvement of our products and services (as described above).

    What about information you provide in job applications?
     In that case, you will be asked to give specific consent to disclose your questionnaire to its service providers for the purposes of arranging the medical assessment and for the relevant service providers to disclose the results of the assessment. If you refuse to provide any of the information requested, or to consent to the disclosure of the results of your medical assessment, we may be unable to consider your application.

    Is the personal information we hold accurate?

    We endeavour to maintain your personal information as accurately as reasonably possible. However, we rely on the accuracy of personal information as provided to us both directly and indirectly. We encourage you to contact us if the personal information we hold about you is incorrect or to notify us of a change in your personal information.

    How can you access or correct the personal information we hold about you?

    Wherever possible and appropriate, we will let you see the personal information we hold about you and correct it if it is wrong. If we do not allow you access to any part of the personal information we hold about you, we will tell you why.

    If you wish to obtain access to your personal information held by us, or to request us to correct any errors in that information, please contact us.

    Who should you contact if you have concerns about our handling of personal information?

    If you have any queries or concerns about the manner in which we have handled your personal information, please write to us. We will send you written acknowledgement of your correspondence. We will investigate your query or concern and will advise you of the steps we have taken to answer or resolve it.



    Internet Privacy


    Internet Privacy Commitment

    This document describes our policy regarding information received about you during visits to our web sites. The amount and type of information received depends on how you use our sites. This website contains links to other sites operated by third parties other than Ford. Ford Oman and Ford are not responsible for the privacy practices or the content of such web sites. The inclusion of links does not imply any endorsement of the material on those Web sites or any association with their operators. This privacy statement is for this web site only. We encourage you to read the privacy statements of each website that collects your personally identifiable information.

    Normal web site usage

    The only information we collect and store during normal web site usage is used to generate statistics and measure site activity to improve the usefulness of customer visits. During normal web site usage we do not collect or store personally identifiable information such as name, mailing address, email address, or phone number.

    Collection of personally identifiable information

    There are instances where we request personally identifiable information to provide the web site visitor with a service or correspondence (for example, promotions and mailed brochures). This information, such as name, mailing address, email address, type of request and possibly additional information, is collected and stored in a manner appropriate to the nature of the data and is used to fulfil your request. If you tell us that the information should not be used as a basis for further contact, we will respect your request. The information you provide is used to improve the services we provide you. It is never provided to any other company for that company's independent use. Information which Ford holds about you may be transferred overseas to Ford's secure facilities. If your information is transferred overseas it will remain subject to strict security safeguards. For further information regarding Ford's handling of your personal information or to request a copy of Ford's privacy policy or information Ford holds about you, you may email them at ocadmin@ford.com

    Use of "Cookies"

    This website uses a technology called "cookies" to optimize your on-line experience. The use of cookies is an industry standard, and you'll find cookies at most major web sites. A cookie is a small data element stored by your web browser on your computer system. Cookies do not store your email address or other personal information about you.

    Electronic mail sent to us that contains personal information

    Internet users may decide to send personally identifying information, for example, in a message containing information about your Ford product or service. We will only use this information to identify the user as a Ford customer and to determine how to respond to the electronic mail. We will not use this information other than to resolve the matter identified in the email. We reserve the right to change our Privacy Policy. A revised Privacy Policy will only apply to data collected subsequent to its effective date. Any revisions will be posted at least 10 days prior to its effective date.

     

    Contact us

    If you have any questions, please contact us at:

    Arabian Car Marketing Co. LLC.

    Address: P.O. Box 1305, Ruwi,

    Postal Code 112

    Sultanate of Oman.

    Telephone Number: 24579746 / 24579747

    Email: acmparts@omantel.net.om

     

    Privacy policy(Qatar)

     

    This privacy policy sets out how Almana MotorsAlmana Motors uses and protects any information that you give Almana Motors when you use this website and submit your personal information. This Privacy Policy sets out our policies on the management of personal information - that is, how we collect personal information, the purposes for which we use this information, and to whom this information is disclosed.

    Almana Motors is committed to responsible privacy practices and to complying with Qatar law. Our respect for our customers' privacy is paramount. Almana Motors may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

     

    What is personal information?

    Personal information is information that could identify you. Examples of personal information include your name, address, telephone number and email address.

    What types of personal information does (Almana Motors) collect?

    The types of personal information Almana Motors collects from you depend on the circumstances in which the information is collected:

    • Almana Motors may collect contact details including your name, address, email address and phone and fax numbers.
    • Where relevant, Almana Motors may also collect your driver’s licence and registration details, date of birth or age group, occupation, gender, information about your vehicle (including its number plate and vehicle identification number), answers you provide to questions we ask and other information in relation to your dealings with us (such as types of vehicle purchased and replaced and repair/service history).
    • When using our website (“Site”), we or our third party service providers may collect site usage information such as the IP address you are using, the name of your Internet service provider, your browser version, the Site that referred you to us and the next Site you go to, the pages you request, the date and time of those requests and the country you are in. Except where you provide it to us via the Site, we do not collect personal information such as your name, mailing address, email address or phone number when you are browsing our Site.
    • We do not generally require customers to disclose any sensitive data or information (e.g. details of race, religious beliefs, bank details, financial information, sexual orientation, health information etc.) to us. If you do provide sensitive data or information to us for any reason (for example, if you provide us with information about a disability you have), you consent to us collecting that information and to us using and disclosing that information to Ford Middle East, Ford Credit, Ford Motor Private Limited and any of their holding, subsidiaries and other affiliate Companies across the world (Collectively refereed as “Ford”:) and/ or third party services provides (within Qatar or outside Qatar) appointed by us or Ford for the purpose for which you disclosed it to us and as permitted by Qatar laws
    • In addition to the types of personal information identified above, Ford may collect personal information as otherwise permitted or required by Qatar law.

     


    How do we collect your personal information?

    Almana Motors collects personal information to provide products and services” required by you and it can be collected in number of ways.

    • directly from you when you provide it to us or our customer relationship centre
    • when you purchase Ford products or services;
    • when you use our Site or when you deal with us online (including through social media);
    • via our market research agencies;
    • when you enter a competition or promotion or marketing campaign;
    • from publicly available sources;
    • from our group or related companies; and

     

     

    For what purposes do we collect, use and disclose your personal information?

    The purposes for which we use and disclose your personal information will depend on the circumstances in which we collect it. Whenever practical we endeavour to inform you why we are collecting your personal information, how we intend to use that information and to whom we intend to disclose it at the time we collect your personal information.

    We may use or disclose your personal information:

    • for the purposes for which we collected it (and related purposes which would be reasonably expected by you);
    • for other purposes to which you have consented; and
    • as otherwise authorised or required by law


    In general we collect, use and disclose your personal information so that we can do business together and for purposes connected with our business operations.

    Some of the specific purposes for which we collect, use and disclose personal information are as follows:

    • to facilitate your request for a brochure or test drive, to add you to a mailing list or to respond if you request information (including via the Ford Site or via an email you send to us);
    • to record and maintain the details of your purchase of a Ford vehicle for warranty purposes or your purchase of a " Ford Solutions" product or service for administration purposes;
    • to keep track of the repairs and servicing of your Ford vehicle by Dealers;
    • to facilitate the provision of roadside assistance and other services you acquire from us, 
    • to inform you in the event of a field service action, for example a recall, affecting your Ford vehicle;
    • to issue service reminders;
    • to improve Ford products and services;
    • to contact you (directly or through our service providers and marketing research agencies) to obtain your feedback and to find out your level of satisfaction with Ford products and services through surveys;
    • to report to and evaluate our performance;
    • to verify your identity;
    • to facilitate your entry and participation in a competition or campaign or trade promotion;
    • to provide goods or services to you or to receive goods or services from you;
    • to address any issues or complaints that we or you have regarding our relationship; and to contact you regarding the above, including via electronic messaging such as SMS and email, by mail, by phone or in any other lawful manner. 
    • to consider you for a job or other relationships with us;



    We may also use and disclose your personal information for the purpose of direct marketing to you where you have consented to us doing so; or it is otherwise permitted by law.

     

    What happens if you don't provide personal information?

    Generally, you have no obligation to provide any personal information requested by us. However, if you choose to withhold requested personal information, we may not be able to provide you with the products and services that depend on the collection of that information. As an example, if you did not provide the personal information requested on your new vehicle purchase, we would be unable to notify you directly of a product recall affecting your vehicle.

     

    To whom do we disclose personal information?

    We may disclose your personal information to following Ford Middle East Ford Credit  Ford Motor Private Limited and any of their holding, subsidiaries and other affiliate Companies across the world (Collectively refereed as “Ford”:) or Ford appointed third parties or our appointed third parties located within Qatar or outside Qatar in connection with the purposes described in this Privacy Policy. This may include disclosing your personal information to the following types of third parties:

    • to Ford and Ford’s appointed third parties or service provides such as (including mailing houses, marketing agencies, insurance providers, credit card payment authorisation, trend analysis, market research site and data hosting providers and other IT suppliers);. 
    • to other Ford authorized Dealers;
    • our group or related companies;
    • our contractors or service providers (including mailing houses, marketing agencies, insurance providers, credit card payment authorisation, trend analysis, market research site and data hosting providers and other IT suppliers);
    • other persons who perform services for, or in connection with, us (including to facilitate the delivery of purchases, to provide roadside assistance, for electronic direct mailing, for credit card payment authorisation, for trend analysis, for market research, for promotions and for the provision of statistical sales information to industry bodies);
    • companies who may use your personal information in order to tailor electronic advertising to you (e.g. on a Sitepage or Facebook) in relation to Ford products and services;
    • our accountants, insurers (including those that provide extended warranties), lawyers, auditors and other professional advisers;
    • any third parties to whom you have directed or permitted us to disclose your personal information;
    • Statistical information about sales to industry bodies. This may comprise data collected about you and other customers to form aggregate results but we will not provide any information that identifies you as our customer;
    • third parties that require the information for law enforcement or to prevent a serious threat to public safety; and
    • if you are an a prospective employee, to our medical service providers for any medical assessments or in relation to any health or safety incidents and to HR related service providers (e.g. for background checks, screening or aptitude testing);
    • otherwise as permitted or required by law.


    Where we disclose your personal information to third parties we will use reasonable commercial efforts to ensure that such third parties only use your personal information as reasonably required for the purpose we disclosed it to them and in a manner consistent with the applicable laws of Qatar

    If you post information to certain public parts of our Site or to our social media pages, you acknowledge that such information may be available to be viewed by the public. You should use discretion in deciding what information you upload to such sites.

     

    Does personal information leave Qatar?

    Ford, Ford’s appointed third party service provide and our appointed third parties to whom we disclose personal information may be located outside Qatar. The countries in which these third parties are located will depend on the circumstances. In the ordinary course of business we commonly disclose personal information to parties located in the United States, China and Singapore. If your information is transferred overseas it will remain subject to strict security safeguards. For further information regarding handling of your personal information or to request a copy of our's privacy policy or information we hold about you, you may email us at ocadmin@ford.com

     

    What happens if you don't provide personal information?

    Generally, you have no obligation to provide any personal information requested by us. However, if you choose to withhold requested personal information, we may not be able to provide you with the products and services that depend on the collection of that information. As an example, if you did not provide the personal information requested on your new vehicle purchase, Ford would be unable to notify you directly of a product recall affecting your vehicle.

     

    How do we protect personal information?

    At all times, we take great care to ensure your personal information is protected from unauthorised access, use, disclosure or alteration. We endeavour to ensure that our employees are aware of, and comply with, their obligations in relation to the handling of personal information. Only properly authorised employees are permitted to see or use personal information, even then, only to the extent that it is relevant to their roles and responsibilities. Your personal information will not be sold to any third party for that third party's unrelated independent use. Further, we will not share your personal information with any organisations, other than those engaged by us to assist us in the improvement of our products and services (as described above).

     

    What about information you provide in job applications?

    If you submit a job application, we will use the information provided by you to assess your application. We may disclose the information contained in your application to contracted service providers for purposes such as screening, aptitude testing, medical testing and human resources management activities. As part of the application process, you may be required to complete a pre-employment health questionnaire. In certain circumstances, you may also be asked to undergo a pre-employment medical assessment. In that case, you will be asked to give specific consent to disclose your questionnaire to its service providers for the purposes of arranging the medical assessment and for the relevant service providers to disclose the results of the assessment. If you refuse to provide any of the information requested, or to consent to the disclosure of the results of your medical assessment, we may be unable to consider your application.

     

    Is the personal information we hold accurate?

    We endeavour to maintain your personal information as accurately as reasonably possible. However, we rely on the accuracy of personal information as provided to us both directly and indirectly. We encourage you to contact us if the personal information we hold about you is incorrect or to notify us of a change in your personal information.

     

    How can you access or correct the personal information we hold about you?

    Wherever possible and appropriate, we will let you see the personal information we hold about you and correct it if it is wrong. If we do not allow you access to any part of the personal information we hold about you, we will tell you why.

    If you wish to obtain access to your personal information held by us, or to request us to correct any errors in that information, please contact us.

     

    Who should you contact if you have concerns about our handling of personal information?

    If you have any queries or concerns about the manner in which we have handled your personal information, please write to us. We will send you written acknowledgement of your correspondence. We will investigate your query or concern and will advise you of the steps we have taken to answer or resolve it.



    Internet Privacy 


    Internet Privacy Commitment

     

    This document describes our policy regarding information received about you during visits to our web sites. The amount and type of information received depends on how you use our sites. This website contains links to other sites operated by third parties other than Ford. Bhagat Ford and Ford are not responsible for the privacy practices or the content of such web sites. The inclusion of links does not imply any endorsement of the material on those Web sites or any association with their operators. This privacy statement is for this web site only. We encourage you to read the privacy statements of each website that collects your personally identifiable information.

     

    Normal web site usage

    The only information we collect and store during normal web site usage is used to generate statistics and measure site activity to improve the usefulness of customer visits. During normal web site usage we do not collect or store personally identifiable information such as name, mailing address, email address, or phone number.

     

    Collection of personally identifiable information

    There are instances where we request personally identifiable information to provide the web site visitor with a service or correspondence (for example, promotions and mailed brochures). This information, such as name, mailing address, email address, type of request and possibly additional information, is collected and stored in a manner appropriate to the nature of the data and is used to fulfil your request. If you tell us that the information should not be used as a basis for further contact, we will respect your request. The information you provide is used to improve the services we provide you. It is never provided to any other company for that company's independent use. Information which Ford holds about you may be transferred overseas to Ford's secure facilities. If your information is transferred overseas it will remain subject to strict security safeguards. For further information regarding Ford's handling of your personal information or to request a copy of Ford's privacy policy or information Ford hold about you, you may email them at ocadmin@ford.com

     

    Use of "Cookies"

    This website uses a technology called "cookies" to optimize your on-line experience. The use of cookies is an industry standard, and you'll find cookies at most major web sites. A cookie is a small data element stored by your web browser on your computer system. Cookies do not store your email address or other personal information about you.

     

    Electronic mail sent to us that contains personal information

    Internet users may decide to send personally identifying information, for example, in a message containing information about your Ford product or service. We will only use this information to identify the user as a Ford customer and to determine how to respond to the electronic mail. We will not use this information other than to resolve the matter identified in the email. We reserve the right to change our Privacy Policy. A revised Privacy Policy will only apply to data collected subsequent to its effective date. Any revisions will be posted at least 10 days prior to its effective date.

     

    Privacy Policy (UAE)

    Welcome to Al Tayer Motors eCommerce website. We strive to ensure our customers receive an effortless shopping experience and we hope that you enjoy all our website has to offer. This site (www.altayermotors.com) is operated by Al Tayer Motors LLC ("ATM"). Access to this site is subject to the terms and conditions of use outlined below.

    This notice covers all Al Tayer Motors & Premier Motors Group and websites, apps and services.

     

    Privacy & Cookie Policy

    Please refer to our Privacy & Cookie Policy for details on how we deal with your data.

    Al Tayer Motors takes its obligations about data protection seriously. As such, we are providing this notice to you as our Privacy Policy (“Policy”) to you so that you are provided with information about how Al Tayer Motors collects and processes your personal data in accordance with the General Data Protection Regulation (GDPR).Please read this Policy, as it contains important information that you need to know.

    Our website is powered by G-Forces Web Management Limited (“GForces”), our third party web services provider. GForces is committed to ensuring that data is processed in accordance with applicable data privacy laws and is kept secure. GForces is certified to the standard of ISO27001 (an international standard for information security). GForces uses Amazon Web Services, Inc. as its cloud platform provider. All data processed by GForces is stored on Amazon’s web servers in the EEA.

    When someone visits our website, GForces collects standard internet log information (your IP address, browser, and type of device) and details of visitor behaviour patterns (where you joined our site from, the path you take through our site and where you leave). These are stored against unique ids (which are strings of numbers). GForces collects this information for the legitimate business purpose of monitoring the number of visitors to the various parts of the site, the general geographic location of visitors and engagement levels, which in turn enables it to make improvements to its websites and services and provide business intelligence. This information is only processed in a way which does not identify anyone. It is kept indefinitely. GForces also uses Google Analytics to collect standard internet log information and details of visitor behaviour patterns, which are stored against unique ids (i.e. strings of numbers). We collect this information for the legitimate business purpose of monitoring website traffic and engagement levels, which in turn enables us to make improvements to our website and the way we sell our cars and services. This information is only processed in a way which does not identify anyone. It is kept indefinitely.

     

    If you use our enquiry forms

    When you submit information using an online form, GForces processes the data collected and stores it for 31 days for the legitimate business purpose of enabling us to access the information and deal with your request (it is then kept for a further 14 days in GForces’ routine back-ups for business continuity purposes). We collect the following information:

    Name, email address and telephone number for enquiry forms. The data is collected for the sales team to contact the individual and address their enquiry. We keep our data for only 30 days. Once the call is logged as an actual sale a different system takes over and new data is collected directly from the customer.

     

    Gubagoo

    We use a third-party provider, Gubagoo Inc.to supply and support our LiveChat service. If you use the LiveChat service, we will collect your name and email address if you provide this and any other personal information that you volunteer to us. This is used for the legitimate business purpose of handling customer enquiries in real time and then following up. This data is stored by Gubagoo for 2 years to enable us to access the information and deal with your enquiry. Gubagoo stores the information in the US under the EU-US privacy shield framework. Please see Gubagoo’s privacy policy for more information on how they use your data. https://www.gubagoo.com/about/policy.

    The data collected is forwarded to the relevant department to contact the customer based on their enquiry. Once the call is logged as an actual sale a different system takes over and new data is collected.

    Under data privacy laws, you have the rights to:

    - request access to your personal data;

    - request deletion or correction of your personal data; and

    - request that your personal data be transferred to another person.

    Our online data preference centre helps you to exercise the rights that data privacy laws give you and control your personal information. It contains five separate forms, as set out below.

     

    • See your data

    You can ask to see any personal information that we hold (known as a “subject access request”) by submitting the form on the “See your data” tab.

    If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

     

    • Transfer your data
    • Delete your data
    • Change your data
    • Marketing Preferences

     

    By completing the form on the “transfer your data” tab, you can ask us to provide your data to a third party.

    You can ask us to delete the information we hold about you by completing the form on the “delete your data” tab.

    If we do hold information about you, you can also ask us to correct any mistakes by completing the form on the “Change your data” tab.

    On the “marketing preferences” tab, you can tell us how you would like us to send you marketing information or ask us to stop marketing to you entirely.

     

    General terms

    ATM has made every effort to ensure the accuracy of the information contained in this site.

    ATM is constantly seeking ways to improve the specification, design and production of its vehicles and alterations take place continually. Whilst every effort is made to produce up to date products and specifications, this site should not be regarded as an infallible guide to ATM products and services, nor does it constitute an offer for the sale of any particular vehicle. Distributors and Dealers are not agents of ATM and have absolutely no authority to bind ATM by any express or implied undertaking or representation. Any reference in this site to speed or performance should not be taken as an encouragement to drive either dangerously or at speeds in excess of national limits.

    Under normal use a vehicle's actual fuel consumption figures may differ from those achieved through the test procedure, depending on driving technique, road and traffic conditions, environmental factors, and vehicle condition. If in any doubt, please consult us.

     

    Accessories and features:

    Unless specified as standard, features /options or accessories may be additional to standard specifications, available on only higher spec models, or as an option / accessory at additional cost to the customer.

     

    Copyright

    All rights, including copyright and database right, in the website and its content, are owned by or licensed to ATM, or otherwise used by ATM as permitted by applicable law or the copyright holder. You may not copy, reproduce, republish, download, post, broadcast or transmit any text, images, graphic, logo, button, icon, image and their selection and arrangement thereof, and any underlying source code and software, for any commercial or public purpose without prior written permission from ATM or the copyright holder. You may not adapt, alter or create any of the material or information in this site or use it for any other purpose other than for your personal non¬commercial use.

    ATM reserves the right to use for its own purposes, any material submitted to the site, including text and images, either on the site or in any other form, including for publicity purposes. ATM reserves the right to monitor submissions to the site and to edit or reject any submissions.

     

    Disclaimer

    We try to ensure that information on our site is accurate, complete and up ¬to -date. In using this site, however, you agree to be bound by the Terms & Conditions, which take effect on the date when you first use the site. Without prejudice to your statutory rights, the site and all information, text, names, images, pictures, logos, links and icons and other materials (without limitation) are provided 'AS IS' and on an 'IS AVAILABLE' basis without representation warranty or endorsement, express or implied. In particular, we do not warrant or represent the accuracy or completeness of information provided on this site nor do we guarantee that use of this site will be uninterrupted or error ¬free, or that the site and its servers are free of computer viruses or bugs.

    In no event will ATM be liable to any person for any damage or loss that may arise from the use of any information contained in our site or products displayed on our site or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortious action, arising out of or in connection with the use of the site.

    Notwithstanding anything else in these Terms & Conditions, ATM will not be liable for claims relating to the functionality or availability of this site.

     

    Trademarks

    All names, images, logos identifying ATM are proprietary marks of ATM or its brand partners. All third party brand, product, service and company names contained on this site are the trademarks, service marks and trade names of their respective holders. ATM does not give permission for their use by any person other than the holders. Any such use may constitute an infringement of the holders' rights.

     

    External links

    ATM does not represent, warrant, endorse or hold responsibility over any external sites that may be linked to and from this site. Any external site that you visit by clicking through a link on this site is outside the control of ATM and you visit entirely at your own risk.

     

    Software disclaimer

    The software downloads from this site have been thoroughly scanned and tested at all stages of production, but ¬ as with all new software ¬ we still recommend that you run a virus checker before use. We also recommend you have an up ¬to ¬date backup of your hard disk before using the software. ATM cannot accept responsibility for any disruption, damage and/or loss of data on your data or computer system that may occur while using the software. Consult your network administrator before installing any software on a networked computer.

     

    Jurisdiction

    These Terms and Conditions shall be governed by and construed in accordance with the UAE laws. Disputes arising here shall be exclusively subject to the jurisdiction of the courts of UAE. ATM reserves the right to change any of these Terms and Conditions at any time by posting changes online.

     

    Website Terms

    Please read these Terms and any other terms of use posted on the Website as together they form our Website Terms governing your utilisation of our Website and Website services (including the Website Call Centre and Mobile application). We may change these Website Terms from time to time without notice to you by posting the updated Website Terms on the Website, so please be sure to check regularly for updates. When you place an Order through our Website, you are deemed to have consented to the latest version of the Website Terms then posted on our Website. If a change in law means that we have to change our Website Terms after you have placed an Order but before it has been fulfilled, we are obliged to apply that change to your Order. In all other cases, the version posted at the time your Order was placed will apply. If you do not agree to be bound by the Website Terms, you should not use the Website.

     

    Eligibility

    We aim to make the Website and its associated services available to as many of you as possible. However, we do require that you are at least 18 years of age, able to lawfully: (i) make payment through one of our accepted tender types; (ii) agree to these Terms; and (ii) enter into binding Orders with us. The Website is for your personal use only and commercial usage is not permitted. We reserve the right to decline Orders where we suspect commercial usage.

     

    Orders

    When you place an Order with us, then subject to your rights to cancel or return the vehicle, you commit to buy the item described in that Order, at the price indicated including taxes and duties where applicable.

    Orders are subject to our acceptance, which we may withhold in our sole discretion including for reasons such as ineligibility, inability to confirm payment authorization, suspected fraud, shipping restrictions and stock availability. Items in your Website basket are not reserved until your Order is paid for.

    The Website (or our Website Call Centre) may contain or provide information regarding the availability of vehicles. This information can be used to estimate the likelihood that an item will be available immediately upon Order placement. Unfortunately, we cannot guarantee that a vehicle stated to be available will actually be available right away, as inventory can change significantly throughout the day. In rare cases, a vehicle may be available when you place an Order but sold out by the time we process the Order. Should this happen, we will notify you.

    Receipt of your Order will be acknowledged by email. However, the Order is only confirmed when you receive notification from our team on the availability of that vehicle. No party other than us has the authority to confirm acceptance of the Order.

    non returnable if the free gift has been opened or if the packaging has been tampered with.

     

    Payment

    We currently accept the following tender types for Orders placed on our Website: Visa, Mastercard, American Express and UAE debit cards. Payment will be taken at the time you place your Order. By entering payment details onto our Website, you warrant that you are duly authorized to pay using those details. We reserve the right to decline orders without liability to you where we believe payments are not authorised, the payment method is not valid or where we do not think you are authorised to use to utilise the relevant tender type.

     

    Prices

    Prices on the Website are displayed in AED, and include taxes and duties to which the purchase may be subject.

    Where you purchase using a payment card denominated in a different currency to AED, the payment will be subject to the currency exchange rate applied by your card issuer at the time your payment is completed.

    Although we make every effort to ensure prices displayed on our Website and in our communications are correct, errors may occur. If an error occurs and your Order:

    1. has already been processed, then we may at our discretion:

    i. cancel the Order and issue you a full refund including original Order delivery fees, taxes and duties (if applicable);

    ii. where the price you paid is lower than the actual price of the item, honour the price in your Order; or

    iii. where the price you paid is higher than the actual price of the item, refund you the difference;

    2. has not yet been processed, then we will notify you as soon as possible and only process the Order once you have confirmed you are happy to buy at the correct price or otherwise cancel the Order (or part thereof) and refund your payment in full.

     

    Discount schemes

    Discount schemes are currently not available for Orders placed through the Website and we would ask you to contact our sales team directly.

     

    Cancellation

    You may contact us at any time prior to your Order being marked as “Processed" on our online Order tracking system to cancel or change it. If you do so, we will at your request either: (i) cancel it free of charge and issue you with a full refund or (ii) do our best to change it, subject to stock availability and any applicable price adjustment.

     

    Product Liability

    By placing an Order through our Website, you acknowledge and agree that full liability for the products rests with the manufacturer and that we carry no product liability for those items.

     

    Title to goods

    Title to the items in your Order will pass to you on the later of the day on which: (i) you pay us in full for those items; or (ii) the day you receive the items. Risk in the items in your Order passes to you on delivery to the address detailed in the Order.

     

    Intellectual Property rights

    Your use of the Website and its contents does not grant you any copyright, design, trademark or other intellectual property rights relating to the Content (as described in the Content section below), including our software, HTML or other code contained in the Website. All such Content including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Website is typically protected by national and international intellectual property laws and treaties. You are permitted to use the Content only as expressly authorized by us or the licensor of such Content. Any reproduction or redistribution of the Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, linking, commercially exploiting, copying and use of the above listed materials on any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use.

     

    Content

    In addition to the Intellectual Property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Website. We have made every effort to ensure that the information on the Website accurate and complete but we cannot promise that Content is error-free. We also do not promise that the functional aspects of the Website or Content will be error free or that this Website or the servers that make them available are free of viruses or other harmful components. We always recommend that you have up to date virus checking software installed.

     

    User Generated Content

    By providing a review you agree to be solely responsible for the content of all information you contribute. You also grant us a right to use any content you provide for our own purposes including republication in any form or media. Comments may be moderated and may not be displayed immediately but we do not commit to checking all content and will not be liable for third party posts. If you have a complaint about any posts please contact us here. We reserve the right in our sole discretion not to publish or to remove any comment including those that we believe may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people's privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses. This Website is available to the public and therefore information you consider confidential should not be posted to this Website.

     

    Third Party Sites

    Our Website may include hyperlinks to other websites or resources operated by third parties. We are not responsible for the content or accuracy of any pages that are not on our Website or their availability. We do not endorse and are not liable, directly or indirectly, for the privacy policies of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.

     

    Descriptions

    At the time of publication on our Website, all product descriptions are believed to be accurate. We also strive to represent the products on our Website as accurately as possible, however colours and resolution may vary depending on your monitor’s display. All measurements and weights are approximate.

     

    No warranty

    Except as otherwise provided in these Website Terms or required by applicable law, we make no representation, covenant or warranty and offer no other conditions, express or implied, regarding any matter, including, without limitation, the merchantability, suitability, fitness for a particular use or purpose, or non-infringement of Website membership, any Content, or any products purchased through the Website.

    Your use of the Website is at your sole risk and it is provided on an "as is" and "as available" basis. We reserve the right to restrict or terminate your access to the Website at any time. Save as required by law, we make no warranties that access to the Website will be uninterrupted or error-free; that the Website will be secure; that the Website or the server that makes the site available will be virus-free; or that information on the site will be correct, accurate, adequate, useful, timely, reliable or otherwise complete. If you download any content from the Website, you do so at your own discretion and risk. You will be solely responsible for any damage to your computer or loss of data that results from the download of any such content. No advice or information obtained by you from the Website shall create any warranty of any kind.

     

    Liability

    Save for death or personal injury arising out of our negligence or as required by law, under no circumstances shall we, our affiliates, employees, directors, officers, agents or suppliers be liable to you or to any other person for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use of or inability to use the Website, including, without limitation, damages for loss of profits, loss of goodwill or loss of data. Without prejudice to the foregoing, in no event will we be liable for any amounts in excess of the amount paid by you for the product(s) in respect of which the claim arose.

    Nothing in this Agreement is intended to impact any rights you or we may have under applicable law. We are committed to respecting individual rights including but not limited to moral, cultural and religious rights as enshrined in applicable law.

     

    Indemnity

    You agree to defend, indemnify and hold us, our directors, agents, affiliates, licensors and suppliers harmless from and against any and all claims, damages, costs and expenses, including legal fees, arising from or related to your use of the Website and/or your breach of any representation, warranty, or other provision of the Website Terms, including the use by third parties accessing the Website using your account caused by your action or inaction.

     

    Entire Agreement

    You acknowledge and agree that these Website Terms constitute the complete and exclusive agreement between us concerning your use of the Website and any purchase by you of any items through the Website, and supersede and govern all prior proposals, agreements, or other communications.

     

    No Agency

    Nothing contained in these Website Terms shall be construed as creating any agency, partnership, or other form of joint enterprise between us.

     

    Assignment

    We may assign our rights under this Agreement to any entity under the ultimate beneficial control of the Al Tayer family.

     

    No Waiver

    Any failure to exercise or any delay by either party in exercising its rights or remedies under these Website Terms shall not be construed as a waiver thereof. The rights and remedies provided by these Terms are cumulative and are not exclusive of any rights or remedies provided by law.

     

    Illegality

    If any provision of these Website Terms is held to be illegal or unenforceable, the remaining Website Terms (or parts thereof) will not be affected and will remain in full force and effect.

     

    Language

    These Website Terms are published in English and Arabic. If there is any inconsistency between the English text and the Arabic text, the English text will apply.

     

    Disputes and Governing Law

    These Website Terms are governed by the federal laws of the United Arab Emirates and the laws of the Emirate of Dubai and all disputes arising here under are subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.